Your Pocket-sized Marketing Strategy Brainstorming Buddy
The Customer Journey Toolkit is designed to seamlessly weave your campaigns into every phase of the consumer’s buying journey, unleashing your full potential.
Watch How to Use the Toolkit...
Searching for that elusive spark of creativity when trying to market your business?
Struggling to see the future trajectory or overall big picture behind your business?
Are you leaving money on the table due to gaps in your strategy?
Or are you a marketing agency looking for a fresh & fun way to workshop with clients?
Whether you're brainstorming solo or with a team, this toolkit acts as a framework and catalyst, sparking creativity and fostering unique, innovative ideas.
We have two Toolkits available…
What is the Customer Purchase Journey?
Explaining the Customer Purchase Journey
Heather's Purchase Journey
Tourism & Travel Toolkit
Product & Service Toolkit
For all the tour operators and travel businesses — imagine growing your direct bookings with an engaging marketing strategy. Integrate this toolkit into your strategy sessions for an in-depth interactive exploration of the customer purchase journey, eliminating any gaps.
Make your staff and guides more engaged and invested in your business — help them feel part of your success.
What is in the box?
For all the marketing and brand agencies out there — imagine impressing your clients not just with a proposal but with an experience. Bring this toolkit to your next meeting or workshop for a hands-on, engaging, and interactive session they won’t forget.
Picture the smiles and gratitude when you hand over this game-changing toolkit for your clients to keep.
What is in the box?
This Toolkit great for…
This Toolkit great for…
The Customer Journey Toolkit isn't just a tool; it's your secret weapon. Tailor your marketing strategies to resonate with your customers at each touchpoint. Eliminate those blind spots in your current tactics and experience empowerment as your team genuinely connects with your company's vision.
Chris Torres
Chris is an author, podcaster, brand consultant, and digital marketing expert with over 32 years experience. Chris speaks at many events worldwide, offering his advice and guidance on how businesses can gain brand recognition and increase sales and bookings.
Chris has focused his own marketing agency, the Tourism Marketing Agency, on the tourism sector, honing in on tour operator marketing. Over 90% of his client base comes from outside the UK where he is based, working with some of the biggest players in the industry.
Chris is the author of the best-selling marketing book, How to Turn your Online Lookers into Bookers — a 400-page book full of practical marketing advice dedicated to the tours and activities sector. Chris also produces not one, but two podcasts called The Digital Tourism Show and Tourpreneur, which you can watch on his Facebook Group, YouTube channel, or listen via Google or Apple podcasts.